Tapwell is a Nordic company that sells kitchen and bathroom fittings. Our company is based on the idea of satisfying a new generation of consumers who demand high design and quality at a reasonable price. Our products are manufactured in Italy by innovative suppliers, world leaders in technology, design and materials. All our mixers are made of high quality brass and are thus 100% recyclable. Careful design and quality have created a range of products with a long service life.
Raw Materials and Resources
Using good raw materials and managing resources is an important part of our corporate culture. We take responsibility for our materials and their life cycle and use 4ms-approved brass in all our mixers. When the product's time as a mixer is over, it can thus be broken down into brass, ready to be transformed into a new purpose. This philosophy permeates our entire manufacturing process right down to the corrugated cardboard boxes of recycled material in which we package our products. We strive for our products to consist mostly of recycled material and that our packaging will be plastic-free by 2023.
An important part of our choice of suppliers has been the situation in Europe. 100% of our production takes place in Italy, so it is easy for us to lead the entire manufacturing process. We know that they follow EU directives and the situation means that it does not require unnecessarily long transport distances. Compact cartons allow us to pack efficiently, which enables smaller transports. In addition, we have converted large parts of our transport routes to rails, which gives us a low climate impact. We are constantly working to use new innovative and climate-smart methods in the manufacture of our products.
Our products are installed in homes and environments where children and adults spend large parts of their lives. Therefore, it is a matter of course that our products are free of harmful substances that can affect human health. We use reliable suppliers and have annual production inspections of all our products in our factories and comply with national legislation.
It is important to us that all people who help to manufacture our products do so under good working conditions. Both at our own company and at our partners. We have a close relationship with our suppliers in Italy and demand that their employees have decent agreements. Our philosophy is that mentally and physically well-off staff with good conditions to succeed in their work form a strong and motivated team. We strive for an inspiring and positive workplace where employees feel appreciated and challenged and where they can grow and develop with the company through close collaboration between different competencies.
Good design at a reasonable price
We want to meet the needs of people today without compromising the needs of future generations. Well-designed products are an important part of facilitating and enhancing people's everyday lives, which is why we want to offer an exclusive user experience to a wider target group. Careful, clean and timeless design also makes our products aesthetically relevant for a long time. This, together with good quality and a generous spare parts policy, means that our customers do not have to invest in new products as often and we can thus consume less of the earth's resources.
Ethics and Morals Policy for Tapwell and its subsidiaries.
What are ethics? And what is morality?
In everyday speech, the terms overlap. Morals are usually referred to as the unconscious values that underpin our actual actions, while ethics are the intellectual superstructure. Ethics are thus conscious morality. You could say that everyone has a certain morality, but ethics are something that people and organisations develop.
Those who are proud of their organisation and what it does are more likely to maintain good morals. The individual must be respected, everyone must be treated equally, we should be good to each other, and we have a duty not to harm each other. These ethical principles are quite general and can serve as a basis for further discussions.
Building trust takes a long time and is the result of many hours of hard work by dedicated employees. But tearing it down can be done in no time. The following control questions may offer support in morally sensitive matters:
- Is it right?
- Will my actions violate the company’s rules, good business practice, company policy or similar?
- Is it appropriate?
- Is there equality and trust between the parties involved?
- Can it be published?
- Will it stand up to scrutiny?
- How will I feel?
- Will I be able to stand by this tomorrow and in the future?
Managing the company’s ethics is everyone’s responsibility, regardless of their role in the companies.
Our ethics can be summarised most clearly by the terms:
This means that we operate under clear rules and conditions. And these are applied in all our companies and in all our contacts, both internally and externally.
All employees are treated equally, with fairness and respect, regardless of gender, age, ethnic origin, sexual orientation, disability, political opinion or position within the companies. Everyone is of equal value. Everyone’s views and opinions are respected. We work to ensure everyone’s influence and participation. We work to promote gender equality and a broad age structure.
We assume that everyone in the company is good at what they do. With this starting point, it is natural to show the same respect and give each other the same kind of treatment that you would expect for yourself. We work in line with sound democratic principles and strive to implement decisions even if one personally argued in favour of something else. The best contribution we can make to the company and all its employees is to facilitate positive development and to manage our business professionally and openly.
We are a democratic organisation with clear decision-making structures, where there are great opportunities for influence. Once a decision has been taken, we try to implement it as effectively as possible, even if it was not what we/I argued for. We do not allow our actions to be influenced by personal gain or to avoid discomfort. Integrity is also about being able to resist pressure, regardless of where it comes from.
Those of us who work in one of the companies respect the democratic system. We are loyal to all the employees and companies. We do not say bad things about each other and our business, either internally or externally. We do not accuse individual employees of anything in front of outsiders. We engage in open and honest dialogue within the companies and our conduct is always fair. We respect our colleagues, our company and other companies in the Group. We express our opinions in such a way that it does not damage our reputation externally or internally.
We try to treat all employees, customers, suppliers, other business partners and so on as we would like to be treated in all situations, whether positive or more challenging. We always respect each other and our colleagues in the industry by acting properly and professionally. We refrain from all forms of offensive talk and actions.
We all make sure that nobody is subjected to sexual harassment, discrimination or other inappropriate behaviour. The definition of harassment is that it is undesirable to the victim.
Ethics are an individual responsibility for the common good. If you think that someone within the company is acting unethically, it is important that you bring it up. Speaking up requires courage and integrity. If you do not, then you are partly to blame. We will all continue to make mistakes, but the difference lies in whether we do it to benefit ourselves and discredit someone else or whether it was just a mistake.
We always know that we are acting together, creating a strong sense of belonging. But also a strong sense that we back each other up, based on this document and the above-mentioned starting points.